Sales and delivery conditions

PRICES
Are in the currency as stated, excluding VAT, EX WORKS Maastricht, Netherlands.
Subject to changes without prior notice.
Our order confirmations are binding, check them for final pricing and details.
Quotes for transportation or transportation charges on account or invoice are for administration purpose only, the delivery condition remains EX WORKS.

ORDERS
Confirmed orders can only be cancelled after our written consent.
Items like test blocks and indenters that include ISO 17025 certificates generated on customer name can not be cancelled.

DELIVERY TIME
All deliveries are from warehouse Maastricht, Netherlands. In those cases where a delivery time is indicated, these indications are for reference only and can change without prior notice. It is explicitly stated that INNOVATEST Europe BV accepts no liability nor penalties in case of late deliveries.

DELIVERY
Special instructions are only accepted if stated in writing on your order and are subject to the approval of INNOVATEST Europe BV and reconfirmed in writing.
All shipments travel for the full risk of Buyer regardless of the party that has instructed the forwarder. INNOVATEST Europe BV is explicitly not liable for loss or damage of any goods.

SHIPMENTS
We reserve the right to send partial or combined shipments for each individual order unless its clearly stated on the order that such partial delivery is not allowed.

PAYMENTS
Unless otherwise agreed, all payments need to be made in advance.
For those customers that have an open account, INNOVATEST General sales conditions apply.

GOODS DELIVERED
Please note that test blocks and indenters cannot be returned or exchanged.